Privacy Policy
Lilyane Distribution SAS attaches particular importance to the protection of personal data and the confidentiality of commercial information submitted by its partners and prospects.
This policy explains how data is collected, used, retained and protected when using the website and forms.
1. Data controller
The data controller is Lilyane Distribution SAS, a French société par actions simplifiée, with its registered office at 2 Rue du Jourdil, 74960 Annecy, France.
Contact: contact@lilyanedistribution.com — +33 4 58 10 57 43.
2. Data collected
As part of its business, Lilyane Distribution SAS may collect information submitted through forms, including name, company, professional email address, position, website, brands or product categories, catalogue information, commercial terms, estimated business volume and free-text messages.
Users are asked to submit only the information necessary to review their request.
3. Purposes of processing
Data collected is used to respond to contact requests, review collaboration proposals, follow up on professional exchanges, assess the relevance of a potential commercial partnership and retain a reasonable history of B2B exchanges.
Data is not sold or rented to third parties.
4. Legal basis
Processing related to contact requests and collaboration proposals is based on Lilyane Distribution SAS’s legitimate interest in managing professional relationships and responding to incoming requests.
Where specific processing requires consent, including non-essential cookies or potential marketing communications, such consent is collected separately and may be withdrawn at any time.
5. Recipients and service providers
Data is intended for authorised Lilyane Distribution SAS teams. It may be processed by technical service providers strictly necessary for website operation, hosting, form reception, exchange storage or internal alerts.
The service providers identified at this stage include the website host and the tools used to receive form requests, centralise them in a tracking spreadsheet and notify the team.
6. Automated form transmission
Data submitted through the website forms may be routed through automated technical transmission tools, including webhooks, to enable receipt and processing by Lilyane Distribution SAS. These tools act solely as technical service providers or processors and are not authorised to use the data for their own purposes.
7. Transfers outside the European Union
Some digital service providers may involve processing or access from a country outside the European Union. In such cases, Lilyane Distribution SAS relies on safeguards provided for by applicable regulations.
8. Retention period
Data relating to professional requests is retained for a maximum period of 3 years from the last contact, unless a legal obligation, active contractual relationship or justified need to defend Lilyane Distribution SAS’s rights requires longer retention.
9. Confidentiality of commercial information
Catalogues, commercial terms, distribution information, volumes, links and documents submitted through forms are treated confidentially and used only to assess or follow up on a potential commercial collaboration.
10. Cookies and trackers
The website may use trackers necessary for website operation or to remember your choices. Non-essential cookies, including analytics, advertising or marketing tracking cookies, are only placed after your prior consent.
For more information, please see the Cookie Policy.
11. Your rights
You have, under the conditions provided by applicable regulations, the right to access, rectify, erase, object to and restrict processing of your data and, where applicable, the right to data portability.
You may exercise these rights by writing to contact@lilyanedistribution.com. A response will be provided within one month of receipt of your request.
You also have the right to lodge a complaint with the CNIL.
12. Contact
For any question relating to personal data protection, you may contact Lilyane Distribution SAS at: contact@lilyanedistribution.com.